How to get closed caption on Amazon Prime with Xfinity

Are you having an issue figuring out how to get a closed caption on Amazon Prime with Xfinity? This can be a frustrating problem to try and solve. Fortunately, there is a solution.

This article will review the steps necessary to get a closed caption on Amazon Prime with Xfinity. By following these simple steps, you can make sure that your movies and shows have the closed caption enabled so that you can access all the desired content.


How to get closed caption on Amazon Prime with Xfinity

Short answer: Xfinity customers with a subscription to Amazon Prime Video can view closed captions for Amazon Prime Video content. On the Amazon website, click the three horizontal lines in the upper left-hand corner of the screen and select “Settings”> “CC/Subtitle Settings”> “Preferences,” then select “Subtitle Language.”

Closed captioning, or subtitle captions, can be found on many streaming services, including Amazon Prime Video. However, if you are an Xfinity customer, accessing closed captioning on Amazon Prime can be a bit tricky. Fortunately, with the correct instructions, it is relatively easy to use closed captioning on your account.

Closed captioning allows you to watch content with the full audio and context of the dialogue, even when the original dialog is limited or you have difficulty hearing or understanding the audio. Therefore, it is essential to ensure that all content is accessible and inclusive when it comes to enjoying media.

How to get closed caption on Amazon Prime with Xfinity1

You’ll need to use Xfinity’s X1 system to use closed captioning on Amazon Prime. First, sign in to your X1 account and look for the settings option. Getting closed captioning on Amazon Prime with Xfinity is not as difficult as you might think. You can take a few simple steps to ensure that you enjoy the benefit of closed captioning on this popular streaming service.

Step 1. Make sure your TV or device supports closed captioning. You can usually check on newer models by navigating the menu and selecting the “Closed Captioning” or “Accessibility” option.

Step 2. Locate your Xfinity remote and press Guide. You should now see the “Accessibility” option on the top right of the main menu.

Step 3. Select the “Accessibility” option and then select “Turn On/Off Closed Captioning.” You may need to confirm your selection by pressing the “Yes” or “Back” button.

Step 4. Now, navigate to the Amazon Prime app on your TV or device screen.

Step 5. Select “Settings” or the gear icon at the screen’s top.

Step 6. Choose “Closed Captioning” from the list of settings. You may need to enable the “On” option to view closed-captioned content.

Step 7. Once it is enabled, you should be good to go. With closed captioning enabled, your closed captions should appear automatically anytime you watch a movie or TV show.

While you may not need to follow these steps each time you watch something with closed captioning on Amazon Prime, these instructions should give you an idea of what you need to do to take advantage of this convenient feature. Enjoy the accessibility of watching shows with closed captions on Amazon Prime with your Xfinity set-up.


Final words

Closed captions are an invaluable resource for those who are deaf or hard of hearing. With Xfinity, getting closed captions on Amazon Prime can be done quickly and easily. All that needs to be done is signing into your Xfinity account to enable the feature.

Then, you can enjoy viewing Amazon Prime content with accurate closed captions. It’s a simple and convenient way to ensure everyone can enjoy the content they want to watch.

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